Support

CONTACT US

If you have any issues with your order, pairing, or audio quality, please reach out before returning the item. We can often resolve technical issues in minutes.

Email: service@ludwiglorbach.com

OWNER'S GUIDE

Lost your manual? Download the complete digital guide for the Opus here. It covers pairing, ANC modes, and troubleshooting.

Download Owner's Guide

LIST OF AVAILABLE MODES

Hybrid ANC On - Default on start-up / Short press ANC Button - Uses the 4-microphone array to neutralize external low-frequency noise for a pure, distraction-free listening experience.

Transparency Mode - Short press ANC Button - Amplifies your surroundings, allowing you to hear traffic, announcements, or conversations clearly without removing the headphones.

ANC Off - Short press ANC Button - Standard passive noise isolation. Ideal for quiet environments or for maximizing battery life.

Spatial Mode - Double-press Main Button - Expands the audio into a wide, virtual soundstage. Creates a "concert hall" effect perfect for movies and music.

3D Spatial Mode - Double-press Main Button (cycle) - Activates dynamic head tracking sensors. Anchors the sound source to your device/screen even when you turn your head, creating ultimate cinematic immersion.

Gaming Mode - Triple-press Main Button - A specialized equalizer profile designed for gaming. It sharpens human voices and impact sounds (like footsteps or gunshots) for a competitive, immersive edge.

POWER & PAIRING GUIDE

Power On: Press and hold the Power Button for 3 seconds. The LED will flash blue.Power Off: Press and hold the Power Button for 3 seconds. The LED will flash red and turn off.

Bluetooth Pairing:

  •  Start with the headphones powered off.
  •  Press and hold the Power Button for 5 seconds.
  •  The LED will flash Red and Blue alternately.
  •  Open Bluetooth settings on your device and select "Ludwig Lorbach Opus".
  •  Once connected, the LED will flash Blue slowly.

PRODUCT CARE

Cleaning the Artwork: The patterned earcups can be cleaned with water applied to a soft, lint-free cloth. For simple dust or fingerprints, a dry microfiber cloth is also effective.General Care: Clean the leather earpads and headband with a soft cloth, lightly dampened with water if necessary. Do not use alcohol-based cleaners on the leather.Storage: When not in use, always store your headphones in the provided EVA case to protect the finish and battery health. Avoid storing in extreme temperatures.

WARRANTY ACTIVATION

The Ludwig Lorbach Opus is covered by a limited 1-Year Limited Warranty against manufacturing defects.

To activate your warranty and ensure priority support, please register your product using the form below.

FREQUENTLY ASKED QUESTIONS

IS THIS COMPATIBLE WITH IPHONE, ANDROID, AND LAPTOPS? Yes. Opus uses the latest Bluetooth 5.3 technology for seamless, stable connectivity with all Bluetooth-enabled devices, including iOS (iPhone/iPad), Android smartphones, Windows PC, Mac, and Smart TVs.

CAN I CONNECT TO TWO DEVICES AT THE SAME TIME? Yes. Opus supports Multipoint Connection, allowing you to pair with two devices simultaneously (e.g., your laptop and your phone). You can be watching a movie on your laptop and the headphones will automatically switch to your phone to take an incoming call.

CAN I USE THE HEADPHONES WITH A CABLE (WIRED MODE)? Yes. A 3.5mm auxiliary cable is included in the box. You can plug this into any standard headphone jack for unlimited playtime in passive mode, even if the battery is completely drained.

WHAT IS THE DIFFERENCE BETWEEN ANC AND TRANSPARENCY MODE? Hybrid Active Noise Cancellation (ANC) uses microphones to detect and cancel out external low-frequency noise (like engine rumble or office chatter) for full immersion. Transparency Mode does the opposite—it amplifies your surroundings so you can hear traffic or conversations without taking your headphones off.

HOW LONG DOES THE BATTERY LAST? Opus provides 25 hours of playtime with ANC active, or up to 33 hours with ANC turned off. A full charge takes approximately 2.5 hours via the included USB-C cable.

HOW DOES THE "LIMITED EDITION" WORK? The "Liquid Metal" pattern on the earcups is a hand-drawn design produced for a single production run. Once this specific batch is sold out, this design will be permanently archived and never produced again.

DOES IT HAVE TOUCH CONTROLS OR PHYSICAL BUTTONS? The Opus features dedicated physical buttons for Volume, Play/Pause, ANC Mode, and Power. Physical controls provide tactile feedback and prevent the accidental skips or pauses often caused by touch sensors.

WHAT IS INCLUDED IN THE BOX? The package includes Ludwig Lorbach Opus Wireless Headphones, a premium semi-hard EVA Travel Case, a fabric Cable Pouch, a USB-C Charging Cable, a 3.5mm Audio Cable, and the Owner's Guide.

WHAT IF I HAVE AN ISSUE? Opus comes with a 1-Year Support. If you need assistance, our dedicated team is ready to help. You can reach us directly via Amazon messaging or using the support contact details found on the back of your Owner's Guide.